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FAQ
I'm new to downloading, how easy is it to
get started?
You can be downloading within moments.
We'll guide you through the short process, to help you get
started. If you have any questions, simply
send us an email and our support staff will
be more than happy to assist you.
What movies do you have?
The network has almost every movie in the
world. Stay connected with our millions of satisfied users and
find any movie you're looking for!
I thought the software was free. Why am I being asked to pay?
The software is completely free of charge. What you pay goes
towards supporting our technical team and paying for the
creation of more user guides. If you're unsatisfied, you can
always cancel your membership and keep the software.
Is your software Mac compatible?
Yes, we do have software for Mac users.
I use AOL, will this service work for me?
Our software is completely AOL-friendly!
If I have a question, who can I contact?
Our technical staff is available 24/7
to answer all of your questions.
Do I need a high speed connection, DSL or cable connection?
No. Faster connections will give you faster downloads, but a
standard dial-up connection will work fine.
How long does it normally take to download a file?
It
really depends on the speed of your connection. With a regular
56.6 Kbps modem, a three megabyte file will take about seven
minutes to download. Larger files will take more time to
download.
How long will I have to wait to gain access to your website?
We
provide instant access! After joining, your email address will
be added to our database, and an email giving you your account
details will be sent within seconds.
Is my registration secure and confidential?
Your privacy is very important to us. We'll never share your
information with other organizations or individuals.
Tell me more about your 100% Satisfaction Guarantee
40-day
Refund
If
you're ever unsatisfied with your membership, you can simply
cancel with no further obligations.
Where to now?
If
you're interested, simply click the "CLICK
HERE TO GET INSTANT ACCESS NOW" below
to sign up.
What if I cannot find what I'm looking for?
If
you can't find your files, you should try again in an hour or
two. Users are connecting and disconnecting constantly, and it's
likely that a user with what you want will connect sooner or
later. Just keep trying!
When I download, it's often slow.
The speed of your downloads will vary depending on your
connection and that of your source. The limit is often one or
the other.
When I open the software, it does not want to connect to the
server.
This is due to firewall software on your computer blocking the
network traffic. The program cannot connect if your firewall is
blocking access. If you have Windows XP, disable the XP firewall
in the systems settings in the control panel. To do so, simply
follow these directions: 1. Click on the START button (lower
left corner of Desktop). Go: Start, Settings, Control Panel. 2.
Double-click Networking and Internet Connections, and then click
Network Connections. 3. Right-click the connection on which you
would like to disable the Firewall, and then click Properties.
4. On the Advanced tab, click the box to clear the option to
Protect my computer or network. You don't have to completely
disable the built-in Windows XP firewall.
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